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Problem Patrons: Addressing and Responding to Patron Behavior

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2012 Loleta Fyan Small & Rural Libraries Conference
May 2, 2012

Anne Seurynck and Mike Blum spoke at the 2012 Loleta Fyan Small & Rural Libraries Conference on May 2, 2012 in Traverse City. The duo will took questions in the Ask the Lawyer session, and later Anne presented on "Problem Patrons: Addressing and Responding to Patron Behavior."